Your Licensing Guide

Why License?

In accordance with state and local laws, pet licenses are mandatory in the areas that Pasadena Humane serves. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the Pasadena Humane to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

Check out the ways you can license your pet below and feel good knowing that 100% of licensing revenue funds are given to the Pasadena Humane to support important animal welfare initiatives helping to improve your community.

What will you need?

Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.

Payment

We securely process payment online and accept all major credit and debit cards as forms of payment.

Documents

Spay/Neuter document example

Spay/neuter certificate

This document is required to qualify for the discounted rate and is only needed once and will be saved to your pet’s profile upon upload for future renewals. This proof declaring that your pet has been spayed or neutered may be in the form of a statement or receipt from the veterinarian, shelter, or clinic that performed the procedure.

Rabies vaccination proof

This document serves as formal proof that your pet has received a California-approved rabies vaccination. This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.

How to License

  • Online
  • In-person
  • Mail
  • Phone

The fastest and easiest way to license or renew is right here. You’ll create a profile for your pet, upload any necessary documents, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it’s super easy!

Renew my pet's license

My pet has a license, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with Pasadena Humane before.

License now

In person licensing is available at the following location(s) however it’s important to know you will still receive your tag in the mail:

Don’t forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

Pasadena Humane:
361 S. Raymond Ave., Pasadena, CA 91105

The locations listed below will accept license forms from residents of that community. If prepared, you may opt to drop off an offline form at the following locations. Be sure to include your proof of rabies!

Arcadia City Hall:
240 W. Huntington Dr., Arcadia, CA 91007

Bradbury City Hall:
600 Winston Ave., Bradbury, CA 91008

Glendale Permit Center - Licensing Drop Box:
633 E. Broadway, #101., Glendale, CA 91206
*Open Monday through Friday 7 a.m. to noon.

Monrovia Police Department:
140 E. Lime Ave., Monrovia, CA 91016

Pasadena City Hall:
100 Garfield Ave, Pasadena, CA 91101

San Marino City Hall:
2200 Huntington Dr., San Marino, CA 91108

Sierra Madre City Hall:
232 W. Sierra Madre Blvd., Sierra Madre, CA 91024

South Pasadena City Council:
1414 Mission St., South Pasadena, CA 91030

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.

Pet License Form

Download Application Form

If you’re having trouble licensing online and need to get your registration processed in a hurry, you can contact our customer care team and they may be able to process your pet license over the phone. Note that you must have up to date spay/neuter or rabies documents on file and we can only accept credit cards and Visa/Mastercard debit as payment.

DocuPet Customer Care: 1-877-239-6072
Hours of Operation: Monday-Saturday (excluding holidays) from 6:00am-6:00pm PST

Select your community

Pasadena Humane is contracted to issue licenses in the following communities

Arcadia

Bradbury

Glendale (including La Crescenta-Montrose)

La Cañada Flintridge

Monrovia

Pasadena

San Marino

Sierra Madre

South Pasadena

Arcadia Details & Fees

Pet licenses are required for all dogs living in the City of Arcadia. They must be renewed every year prior to the expiration date. Licenses expire exactly 365 days from the start date of the license. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

License Type Fee Seniors Fee (60+)
Unaltered Dog $78.00 $46.00
Spayed/Neutered Dog $36.00 $23.00
Unaltered Dog
Fee $78.00
Seniors Rate (60+) $46.00
Spayed/Neutered Dog
Fee $36.00
Seniors Fee (60+) $23.00

Licenses are required for all dogs over 4 months of age.

Residents in the City of Arcadia are allowed to own a maximum of three dogs.

A replacement City of Arcadia tag is available upon request.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, one year in in the future, so long as the rabies vaccination remains valid for the duration of the license term. If your pet’s rabies vaccination expires prior to your pet's license, the license will expire on the rabies vaccination expiration date.

A spay/neuter certificate is required to qualify for the discounted rate.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

A fine may be charged for failing to comply.

Late fees apply immediately following license expiration.

Pet owners must be 60 or older to qualify for senior citizen rates.

Bradbury Details & Fees

Pet licenses are required for all cats and dogs living in the City of Bradbury. They must be renewed every year prior to the expiration date. Licenses expire exactly 365 days from the start date of the license. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

License Type Fee Penalty Fee
Unaltered Dog $77.25 $92.70
Spayed/Neutered Dog $36.05 $43.26
Spayed/Neutered Dog - Seniors Fee $23.18 $27.82
Unaltered Cat $25.75 $30.90
Spayed/Neutered Cat $20.60 $24.72
Unaltered Dog
Fee $77.25
Penalty Fee $92.70
Spayed/Neutered Dog
Fee $36.05
Penalty Fee $43.26
Spayed/Neutered Dog - Seniors Fee
Fee $23.18
Penalty Fee $27.82
Unaltered Cat
Fee $25.75
Penalty Fee $30.90
Spayed/Neutered Cat
Fee $20.60
Penalty Fee $24.72

Licenses are required for all pets over 4 months of age.

Residents in the City of Bradbury are allowed to own a maximum of four dogs and five cats.

A replacement City of Bradbury tag is available upon request.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, one year in in the future, so long as the rabies vaccination remains valid for the duration of the license term. If your pet’s rabies vaccination expires prior to your pet's license, the license will expire on the rabies vaccination expiration date.

A spay/neuter certificate is required to qualify for the discounted rate.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

A fine may be charged for failing to comply.

Late fees apply 30 days following license expiration.

Pet owners must be 60 or older to qualify for senior citizen rates.

Glendale (including La Crescenta-Montrose)
Details & Fees

Pet licenses are required for all dogs living in the City of Glendale (including La Crescenta-Montrose). They must be renewed every year prior to the expiration date. Licenses expire exactly 365 days from the start date of the license. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

Dog Licenses 1 Year Fee 3 Year Fee
Spayed/Neutered Dog License $31.00 $51.00
Senior Spayed/Neutered Dog License $15.00 $25.00
Intact Dog License $46.00 $63.00
Senior Intact Dog License $23.00 $31.00
Spayed/Neutered Dog License
1 Year Fee $31.00
3 Year Fee $51.00
Senior Spayed/Neutered Dog License
1 Year Fee $15.00
3 Year Fee $25.00
Intact Dog License
1 Year Fee $46.00
3 Year Fee $63.00
Senior Intact Dog License
1 Year Fee $23.00
3 Year Fee $31.00
Cat Licenses Fee
Voluntary Cat License (lifetime) $10.00
Voluntary Cat License (lifetime)
Fee $10.00

Licenses are required for all dogs over 4 months of age.

A replacement City of Glendale tag is available upon request for $9.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, one year in in the future, so long as the rabies vaccination remains valid for the duration of the license term. If your pet’s rabies vaccination expires prior to your pet's license, the license will expire on the rabies vaccination expiration date.

A spay/neuter certificate is required to qualify for the discounted rate.

A fine may be charged for failing to comply.

A late fee of $30 will apply 30 days following license expiration.

Pet owners must be 65 or older to qualify for senior citizen rates.

Voluntary cat licenses are available in the City of Glendale. Although not required, licensing your cat is a great way to help ensure their safety.

La Cañada Flintridge Details & Fees

Pet licenses are required for all dogs living in the City of La Cañada Flintridge. They must be renewed every year prior to the expiration date. Licenses expire exactly 365 days from the start date of the license. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

License Type Fee Seniors Fee (60+)
Unaltered Dog $50.00 $25.00
Spayed/Neutered Dog $25.00 $8.00
Unaltered Dog
Fee $50.00
Seniors Fee (60+) $25.00
Spayed/Neutered Dog
Fee $25.00
Seniors Fee (60+) $8.00

Licenses are required for all dogs over four months of age.

Residents in the City of La Cañada Flintridge are allowed to own a maximum of three dogs.

A replacement City of La Cañada Flintridge tag is available upon request.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, one year in in the future, so long as the rabies vaccination remains valid for the duration of the license term. If your pet’s rabies vaccination expires prior to your pet's license, the license will expire on the rabies vaccination expiration date.

A spay/neuter certificate is required to qualify for the discounted rate.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

A late renewal charge of $30.00 applies when renewing 30 or more days late. If renewing 60 or more days late, a late renewal charge of $75.00 applies.

Pet owners must be 60 or older to qualify for senior citizen rates.

Monrovia Details & Fees

Pet licenses are required for all dogs living in the City of Monrovia. They must be renewed every 1, 2 or 3 years prior to the expiration date. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

License Type 1 Year Fee 2 Year Fee 3 Year Fee
Spayed/Neutered Dog $22.00 $44.00 $66.00
Intact Dog $68.00 $136.00 $204.00
Spayed/Neutered Dog
1 Year Fee $22.00
2 Year Fee $44.00
3 Year Fee $66.00
Intact Dog
1 Year Fee $68.00
2 Year Fee $136.00
3 Year Fee $204.00

Residents in the City of Monrovia are allowed to own a maximum of four pets total, but no more than three dogs.

A replacement City of Monrovia tag is available upon request.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, one year in the future, so long as the rabies vaccination remains valid for the duration of the license term. If your pet’s rabies vaccination expires prior to your pet's license, the license will expire on the rabies vaccination expiration date.

A spay/neuter certificate is required to qualify for the discounted rate.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

A late renewal penalty of $11.00 for spayed/neutered dogs and $34.00 intact dogs applies immediately following license expiration.

Pasadena Details & Fees

Pet licenses are required for all dogs living in the City of Pasadena. They must be renewed every year prior to the expiration date. Licenses expire exactly 365 days from the start date of the license. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

License Type Fee
Unaltered Dog $79.00
Spayed/Neutered Dog $19.00
Unaltered Dog
Fee $79.00
Spayed/Neutered Dog
Fee $19.00

Licenses are required for all dogs over four months of age.

Residents in the City of Pasadena are allowed to own a maximum of four dogs.

A replacement City of Pasadena tag is available for a $6.00 fee.

There is a $5.00 Transfer Fee to transfer an existing license from a deceased dog to a new dog.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, one year in in the future, so long as the rabies vaccination remains valid for the duration of the license term. If your pet’s rabies vaccination expires prior to your pet's license, the license will expire on the rabies vaccination expiration date.

A spay/neuter certificate is required to qualify for the discounted rate.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

Late fees apply 30 days following license expiration.

Pasadena Municipal Code 6.09.010 requires that all dogs and cats be Spayed or Neutered, unless the owner provides proof of exemption.

San Marino Details & Fees

Pet licenses are required for all dogs living in the City of San Marino. They must be renewed every year prior to the expiration date. Licenses expire exactly 365 days from the start date of the license. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

License Type Fee
Unaltered Dog $60.00
Spayed/Neutered Dog $25.00
Unaltered Dog
Fee $60.00
Spayed/Neutered Dog
Fee $25.00

Licenses are required for all dogs over four months of age.

Residents in the City of San Marino are allowed to own a maximum of three dogs.

A replacement City of San Marino tag is available for a $25.00 fee.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, one year in in the future, so long as the rabies vaccination remains valid for the duration of the license term. If your pet’s rabies vaccination expires prior to your pet's license, the license will expire on the rabies vaccination expiration date.

A spay/neuter certificate is required to qualify for the discounted rate.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

Late fees apply 30 days following license expiration.

Sierra Madre Details & Fees

Pet licenses are required for all dogs living in the City of Sierra Madre. They must be renewed every year prior to the expiration date. Licenses expire exactly 365 days from the start date of the license. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

License Type Fee Seniors Fee (65+)
Unaltered Dog $48.00 $31.00
Spayed/Neutered Dog $30.00 $15.00
Unaltered Dog
Fee $48.00
Seniors Fee (65+) $31.00
Spayed/Neutered Dog
Fee $30.00
Seniors Fee (65+) $15.00

Licenses are required for all dogs over four months of age.

Residents in the City of Sierra Madre are allowed to own a maximum of three dogs.

A replacement City of Sierra Madre tag is available upon request.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

A spay/neuter certificate is required to qualify for the discounted rate.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

Pet owners must be 65 or older to qualify for senior citizen rates.

South Pasadena Details & Fees

Pet licenses are required for all dogs living in the City of South Pasadena. They must be renewed every year prior to the expiration date. Licenses expire exactly 365 days from the start date of the license. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

License Type Fee Seniors Fee (65+)
Unaltered Dog $30.00 $20.00
Spayed/Neutered Dog $15.00 $10.00
Unaltered Dog
Fee $30.00
Seniors Fee (65+) $20.00
Spayed/Neutered Dog
Fee $15.00
Seniors Fee (65+) $10.00

Licenses are required for all dogs over four months of age.

Residents in the City of South Pasadena are allowed to own a maximum of three dogs.

A replacement City of South Pasadena tag is available upon request.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, one year in in the future, so long as the rabies vaccination remains valid for the duration of the license term. If your pet’s rabies vaccination expires prior to your pet's license, the license will expire on the rabies vaccination expiration date.

A spay/neuter certificate is required to qualify for the discounted rate.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

Late fees apply 30 days following license expiration.

Pet owners must be 65 or older to qualify for senior citizen rates.

Frequently Asked Questions

HELP DESK

Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us

LICENSING OPTIONS, DATES, AND LOCATIONS

Pasadena Humane provides licensing services for the following areas: the City of Arcadia, Bradbury, La Cañada Flintridge, Monrovia, Pasadena, San Marino, Sierra Madre, South Pasadena and Glendale.

As per California State law, a pet license may not be valid at anytime a pet's rabies vaccination is expired.

No refunds are provided on licenses purchased regardless of circumstances.

You may renew your pet's license within 60 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

PROGRAM AND PARTNERSHIP

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Pasadena Humane directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

FEES AND FINES

For all online orders a processing fee is applied on license purchases at a rate of 2.9% + $0.30 per transaction.

Please visit Pasadena Humane in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved by Pasadena Humane, you will be eligible to receive the new discounted rate. Otherwise, you can visit Pasadena Humane in person at 361 S Raymond Ave Pasadena CA 91105 and show proof of spay/neuter there.

Pasadena Humane does not offer any special rates for veterans. Please call (626) 792-7151 ext. 115 or email licensing@pasadenahumane.org directly to discuss.

The fine for failing to license a pet is $100.

Please visit Pasadena Humane in person if you are qualifying for this rate for the first time. They are located at 361 S Raymond Ave Pasadena CA 91105. Once the team there verifies your designation you will be able to renew online in future years.

TAGS

Please visit in person at Pasadena Humane located at 361 S Raymond Ave Pasadena CA 91105 and they will be able to assist you.

If you received a tag in person at an event, you will need to activate your pre-coded DocuPet Tag to ensure your pet is covered under DocuPet’s 24/7 HomeSafe™ lost pet service. For more information on how to activate your pet's pre-coded tag and license your pet, go to: https://docupetinc.zendesk.com/hc/en-us/articles/4403827951003-Activating-Tag-Through-Online-Account


Please note, that if you received the pre-coded tag when purchasing a license in person, your licensing details will be automatically added to your account once the records have been submitted from your local veterinarian clinic. Records are usually received and processed within 45 to 60 days.

ACCOUNT UPDATES

If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

In order to activate your online account, you will need your access code and ZIP code. You may also activate your account with your pet's name, their existing tag number, your ZIP code and phone number. Your access code can be found on almost all communications sent to you from DocuPet, including your mailed renewal letter and printed receipt. 

CITY INFORMATION AND CITY ORDINANCES

Please get in touch with Pasadena Humane at (626) 792-7151

DOCUMENT SUBMISSION

A rabies proof is required to prove that your pet has been vaccinated against rabies. A rabies proof identifying your pet as spayed/neutered or a spay/neuter proof may be accepted as documentation of sterilization.

If an exemption is required please contact the Pasadena Public Health Department if you reside inPasadena, or the Los Angeles County Department of Health for all other cities we serve. 

Documentation uploaded via the online system is typically reviewed within two to three business days.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

  • The document provided is the right type of proof required.
  • Pet and pet owner account data matches your own.
  • The document is clear and legible.