Why License?

In accordance with state and local laws, pet licenses are mandatory in the areas that Pasadena Humane serves. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the Pasadena Humane to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

Check out the ways you can license your pet below and feel good knowing that 100% of licensing revenue funds are given to the Pasadena Humane to support important animal welfare initiatives helping to improve your community.

What will you need?

Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.

Payment

We securely process payment online and accept all major credit and debit cards as forms of payment.

Documents

Spay/Neuter document example

Spay/neuter certificate

This proof declaring that your pet has been spayed or neutered may be in the form of a statement or receipt from the veterinarian, shelter, or clinic that performed the procedure.

Rabies proof example

Rabies vaccination proof

This document serves as formal proof that your pet has received a California-approved rabies vaccination. This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.

La Cañada Flintridge Details & Fees

Pet licenses are required for all dogs living in the City of La Cañada Flintridge. They must be renewed every year prior to the expiration date. Licenses expire exactly 365 days from the start date of the license. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

License type Fee Senior's Fee (60+)
Unaltered Dog $50.00 $25.00
Spayed/Neutered Dog $25.00 $8.00
Unaltered Dog
Fee $50.00
Senior's Fee (60+) $25.00
Spayed/Neutered Dog
Fee $25.00
Senior's Fee (60+) $8.00

Licenses are required for all dogs over four months of age.

Residents in the City of La Cañada Flintridge are allowed to own a maximum of three dogs.

A replacement City of La Cañada Flintridge tag is available upon request.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, one year in in the future, so long as the rabies vaccination remains valid for the duration of the license term. If your pet’s rabies vaccination expires prior to your pet's license, the license will expire on the rabies vaccination expiration date.

A spay/neuter certificate is required to qualify for the discounted rate.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

A late renewal charge of $30.00 applies when renewing 30 or more days late. If renewing 60 or more days late, a late renewal charge of $75.00 applies.

Pet owners must be 60 or older to qualify for senior citizen rates.

Frequently Asked Questions

PROGRAM AND PARTNERSHIP

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Pasadena Humane directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

LICENSING OPTIONS, DATES, AND LOCATIONS

No refunds are provided on licenses purchased regardless of circumstances.

Pasadena Humane provides licensing services for the following areas: the City of Arcadia, Bradbury, La Cañada Flintridge, Monrovia, Pasadena, San Marino, Sierra Madre, South Pasadena and Glendale.

As per California State law, a pet license may not be valid at anytime a pet's rabies vaccination is expired.

You may renew your pet's license within 60 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

FEES AND FINES

Pasadena Humane does not offer any special rates for veterans. Please call (626) 792-7151 ext. 115 or email licensing@pasadenahumane.org directly to discuss.

The fine for failing to license a pet is $100.

Please visit Pasadena Humane in person if you are qualifying for this rate for the first time. They are located at 361 S Raymond Ave Pasadena CA 91105. Once the team there verifies your designation you will be able to renew online in future years.

For all online orders a processing fee is applied on license purchases at a rate of 2.9% + $0.30 per transaction.

Please visit Pasadena Humane in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved by Pasadena Humane, you will be eligible to receive the new discounted rate. Otherwise, you can visit Pasadena Humane in person at 361 S Raymond Ave Pasadena CA 91105 and show proof of spay/neuter there.

TAGS

If you received a tag in person at an event, you will need to activate your pre-coded DocuPet Tag to ensure your pet is covered under DocuPet’s 24/7 HomeSafe™ lost pet service. For more information on how to activate your pet's pre-coded tag and license your pet, go to: https://docupetinc.zendesk.com/hc/en-us/articles/4403827951003-Activating-Tag-Through-Online-Account


Please note, that if you received the pre-coded tag when purchasing a license in person, your licensing details will be automatically added to your account once the records have been submitted from your local veterinarian clinic. Records are usually received and processed within 45 to 60 days.

Please visit in person at Pasadena Humane located at 361 S Raymond Ave Pasadena CA 91105 and they will be able to assist you.

ACCOUNT UPDATES

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

In order to activate your online account, you will need your access code and ZIP code. You may also activate your account with your pet's name, their existing tag number, your ZIP code and phone number. Your access code can be found on almost all communications sent to you from DocuPet, including your mailed renewal letter and printed receipt. 

CITY INFORMATION AND CITY ORDINANCES

Please get in touch with Pasadena Humane at (626) 792-7151

DOCUMENT SUBMISSION

If an exemption is required please contact the Pasadena Public Health Department if you reside inPasadena, or the Los Angeles County Department of Health for all other cities we serve. 

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

  • The document provided is the right type of proof required.
  • Pet and pet owner account data matches your own.
  • The document is clear and legible.

Documentation uploaded via the online system is typically reviewed within two-three business days.

A rabies proof is required to prove that your pet has been vaccinated against rabies. A rabies proof identifying your pet as spayed/neutered or a spay/neuter proof may be accepted as documentation of sterilization.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.